Returns are accepted within 30 days of purchase on most items. All sales are final on Sale items and all Glacier Diamond products or if otherwise specified in the product description. Returns are subject to inspection and must be sent back in the same condition as it was received. A refund will not be issued if product has been used and/or installed or is damaged in any way. Item will be shipped back to us at customer’s expense.
Please contact Customer Service for a Return Merchandise Authorization (RMA) number and further instruction before returning item. Returns shipped without an RMA number will be refused. A 15% RESTOCKING FEE WILL BE APPLIED ON ALL RETURNS. Restocking fee will be waived and customer will be reimbursed shipping costs if an item was shipped in an error on our behalf. Refunds will be processed within 7 business days upon receipt of the returned item.